The quick merging of Information Technology (IT) and Operational Technology (OT) improves efficiency but also puts crucial infrastructure, like power and pipelines, at serious risk. Protecting these vital systems needs a specific approach that goes beyond regular IT security. UTSI’s dedicated OT Cybersecurity Service provides expert help to build strong protections, ensuring safety, and keeping operations running smoothly.
This specialization is important because, as the threat landscape grows, organizations encounter complex, real-world attacks such as Stuxnet and Triton. They must also follow strict regulations like NERC CIP for the power grid. At the same time, they need to maintain operations in high-stakes sectors like Oil and Gas.
Operational Technology (OT) includes the hardware and software that monitor and control physical devices and processes. In contrast to IT, which works with digital data, OT concentrates on the real, physical world.
Think of OT as the central nervous system of an industrial facility. Its main job is to make sure the physical process, whether it’s refining chemicals or transmitting power, runs safely, reliably, and efficiently.
OT systems are used in areas where equipment failure or disruption could cause serious harm, affect human life, endanger the environment, or threaten economic stability. Because of their essential role, these systems often have to meet strict security and reliability standards. They include:
Industrial Control Systems (ICS) are the primary category used to manage industrial processes.
Supervisory Control and Data Acquisition (SCADA) systems allow for remote monitoring and control of widely distributed infrastructure, such as pipelines and power grids.
Distributed Control Systems (DCS) are used in process-focused industries, like chemical plants and refineries, for localized and highly reliable control.
Programmable Logic Controllers (PLCs): The core computing units that execute specific instructions to control machinery on the plant floor.
In the OT environment, the primary principles are availability and safety above all else. If a security measure causes a pressure valve to fail or unexpectedly stops a chemical plant’s production, it is viewed as a failure. This basic priority is what clearly distinguishes OT security strategies from traditional IT defense.
Information Technology (IT) encompasses the technology used to handle data and facilitate general business operations (servers, workstations, email, cloud apps). IT cybersecurity primarily exists to protect data.
The foundational goal of IT security is the CIA Triad:
The main difference between IT and OT security is the switch in security priorities and the seriousness of consequences when a defense fails.
While IT focuses on the CIA Triad (Confidentiality, Integrity, Availability), OT effectively operates under the AIC Triad (Availability, Integrity, Confidentiality).
Priority | Operational Technology (OT) | Information Technology (IT) |
First | Availability: The process must run 24/7. Stopping a critical operation for a security patch is often riskier than leaving a vulnerability exposed for a short time. | Confidentiality: Protecting customer, financial, or proprietary data is the top concern. |
Second | Integrity: Ensuring the control data is accurate so that the machinery executes the correct, safe physical commands. | Integrity: Ensuring the accuracy and trustworthiness of electronic data. |
Third | Confidentiality: Data theft is generally less critical than loss of operational control or physical damage. | Availability: Keeping systems running so employees can access information and perform their jobs. |
The impact of a cyber incident defines the necessary security approach:
IT Failure: Typically results in data loss, a financial penalty, business interruption, or reputational damage. The attack is against the data layer.
OT Failure: Results in physical damage. This includes explosions, equipment burnout, environmental contamination, or the loss of critical services (like shutting down a regional power grid). An attack on OT is a cyber-physical attack, with the top threats aiming to deny operators control or cause physical destruction via manipulated commands.
This distinction requires that any security measure must be non-intrusive and aware of its operations.
The OT environment has specific security challenges that are not usually seen in IT.
System Lifecycles and Patching: OT equipment usually lasts 15 to 30 years. It often runs old software that cannot be patched. Applying patches requires expensive, planned shutdowns, which means relying on alternative controls to manage known vulnerabilities.
Communication Protocols: OT relies on specialized, proprietary protocols such as Modbus, DNP3, and OPC. Standard IT tools, like firewalls, usually cannot understand these protocols. This makes it difficult to detect harmful commands.
Convergence and Zero Trust: The old “air gap” is fading away because of the IIoT. This convergence exposes OT to threats that come from IT, which calls for a Zero Trust approach to verify all network access continuously.
Hardware Limitations: Rugged OT devices have limited processing power. This limits the ability to use standard IT security tools like antivirus software without disrupting critical, real-time performance. Security measures must be implemented at the network or perimeter level.
Copying standard IT security practices directly into the OT environment is risky. This risk arises from the unique mix of old systems, specific protocols, physical effects, and the change in OT priorities, where availability is the top priority.
Addressing Top Threats and Compliance
To manage the risks from major OT cybersecurity threats targeting industrial systems, defense must be highly specialized. Ransomware can lock up control screens. Nation-state attacks, like Stuxnet, can manipulate PLCs. In the electrical sector, compliance with NERC CIP (North American Electric Reliability Corporation Critical Infrastructure Protection) standards requires strict security controls that exceed general IT needs. This requires expertise in areas like electronic security perimeters and access management for critical assets. Understanding these compliance rules specific to each sector is essential.
Foundational Principles for OT Security
A successful OT security program must be based on four key principles:
Deep Asset Visibility: Identify all industrial assets, their operating systems, and communication flows. You can’t secure what you can’t see.
Network Segmentation (The Digital Moat): Use frameworks like the Purdue Model to divide the OT environment into secure zones. This prevents IT intrusions from reaching critical control devices.
Risk-Based Compensating Controls: Since not all legacy systems can be patched, focus on compensating measures such as intrusion detection and network monitoring to protect essential assets that are vulnerable.
Operational Alignment: Security measures must be reviewed by personnel who understand the industrial process and necessary standards. This ensures that security does not disrupt safe physical operations.
Specialized knowledge is important for organizations using SCADA, PLCs, or DCS systems. If you need a solid starting point, we suggest checking out our OT Security Assessment Checklist (Downloadable Guide) to evaluate your current defenses step by step.
The difference between IT and OT cybersecurity is not just technical; it’s also about philosophy. IT focuses on protecting data. OT protects the physical world. IT emphasizes confidentiality, whereas OT requires constant availability to ensure safety and prevent injuries.
As the industrial ecosystem becomes more connected, success relies on recognizing these key differences. Companies must implement strategies such as deep network visibility and strict segmentation to address the specific needs of operational continuity.
Transform your operational defenses with a structured OT Security Assessment. Contact UTSI today.